I am often told by people that may be interested in starting a website, that
they don't know where to start,
they don't know what to say, or
they don't know what should be on their website.

But, basically they do. When talking to a customer, you know what to say to them, you know what to ask them, and you know how to present your service or product. Your website gives you that same opportunity to talk to a potential customer. The website is just another or maybe your only storefront.

So, for us to begin, we simple talk about these things that you know so well. Once we discover what to say then we look at how to say it. I prefer to sit down with you with just a note pad and pencil, and together we develop some sketches. Then we consider some colors and maybe some pictures. The pictures can be taken by you or, I can take them for you. Pictures of what? Well, that would be discovered while we talk.

I never bring a computer to our first talk unless requested. The details of writing code or literally creating the site just don′t matter yet. You do not need to know anything about computers, the web or color schemes, etc. at all. If you do, that is fine too. I will take my notes from the discussion and generate a few concepts. The ole "I don't know what I want, but I′ll know when I see it" is hard at work here. Together, we will converge the concepts into your new website.

Remember that it is your site, always, this is not an opportunity for me to showoff some new thing. I want you to be proud of the result and I hope that you will be suggesting to all of your customers to "check out" your new website, soon.